voice interoperability

Enterprise Interoperability

Welcome to VoiceInterop, a systems integrator and professional services company providing IP based Enterprise and Hosted voice interoperability solutions for public and private Business-to-Business applications. Our mission is to provide the most economically compelling and peerless solution for voice interoperability.

Our design criteria for voice interoperability require WAVE™ software as the core component. VoiceInterop is a Gold Level, Certified Integrator of WAVE™ software from Twisted Pair Solutions of Seattle, Washington. WAVE is a software-based solution that provides voice interoperability to organizations and individuals. WAVE creates a high-performance, peer-to-peer instant communications solution that uses existing computer networks to create group communications, within and between organizations. It allows individuals and groups to use their existing voice communication devices to easily communicate with each other over otherwise incompatible equipment.

Twisted Pair's goal is to market "WAVE Enabled" products directly through its network of technology partners to worldwide markets. Twisted Pair remains focused on its core competencies as a leading technology developer, enabling manageable interoperable group communication solutions using open standards and commercial off the shelf products.

Although standards for IP based voice interoperability software are dynamically evolving, WAVE by Twisted Pair Solutions has emerged as the leader in this market segment. In fact, WAVE software is the core for most voice interoperability software and hardware applications in place to date. Evidence of this is seen in the myriad of applications and number of installations of WAVE software including Homeland Security and the military branches of the US government.

What does interoperability mean to your organization? How does it add value to existing communication assets and methods? How can it impact collaboration and your business continuity plan? Described on the follow pages are facts that address these questions and should considered when evaluating a voice interoperability solution.

WAVE™ software has been installed by government agencies including the Departments of Defense, Navy, Army, and Special Operation Command, which require the strictest level of reliability. One significant reason these agencies chose WAVE™ is due to the superior technical capabilities of the software. Technically, WAVE™ supports more Gateways, IP Phones, VPN's and Codecs with greater scalability than other solutions, and can be installed on existing PC's and even laptop for extended portability. Twisted Pair Solutions' WAVE™ for LMR™ works with your current equipment and connects any phone or radio from any manufacturer. WAVE™ supports any UHF, VHF, P25, TETRA, iDEN, SELCAL, GSTAR, analog, and digital two-way radios, landline phones, cell phones, soft phones, IP phones and PCs.

A closer analysis reveals why WAVE™ leads the industry by providing integration with existing infrastructure, applications and access to unlimited endpoints as indicated in the following chart.

Feature WAVE™ by Twisted Pair Solutions Analysis
Codec Support G.729
G.711 ALaw 64k
G.711uLaw 64k
G.721
G.726 @ 16 kbps
G.726 @ 24 kbps
G.726 @ 32 kbps
GSM Fullrate
PCM 16-bit 128 kbps
multiple codecs enable cost and bandwidth savings
transcoding enables users to save valuable bandwidth across their LANs & WANs
different audio and radio gateways require many different kinds of codecs
RGL Alaw RGL uLaw Speex (all)
Gateway Support Cisco LMR Gateway
Avaya IP PBX
JPS Raytheon ACU, NXU's Telex/Vega IP, NI Series
Cistech
Daniels
Telex Vega VoIP Radio and iDEN Product Line
JPS Raytheon VoIP Radio and iDEN Product Line
Daniels UIC Radio Gateway
Sanmina-SCI TOCNET&trade Radio Gateway
multiple gateways give customers the choice of hardware for encoding audio
IP Phone Support Cisco 7970
Cisco 7940
Cisco 7960
Avaya
Asterisk
multiple IP phone support provides users with choice
IP phones vary widely in both cost and capabilities
PC Integration Unlimited Channels on Dispatch a push to talk PC client provides an alternative to a turret or multiple radio purchases
PSTN Support Traditional & IP Conferencing many dial in session options
Recording Standard & User Programmable record and archive options
Remote VPN Cisco, Microsoft & Nortel optional access methods
Patching Unlimited WAVE can create and manage unlimited patching on the fly centrally, co-located or distributed
Intercom Programmable point-to-point, point-to-multipoint
Data Text Messaging
Presence & Status
Voter Integration
secure text messaging helps users communicate while others speak
visual indicators of users
manage radio connections based on signal strength for performance
Scalability Audio Mixing Scales by CPU Domain Registrar Channel View WAVE licenses Media Servers for mixing, transcoding and filtering @NC
WAVE uses software to process audio and is limited only by CPU, enabling up to 200 streams
WAVE uses patent-pending publish and subscribe technology to quickly connect separate WAVE domains on the fly
the WAVE Desktop Communicator can view up to 40 channels simultaneously
the WAVE Dispatch Communicator has a tabbed user interface that can support a virtually unlimited number of viewable channels

Other significant benefits of the VoiceInterop solution allow clients to:
  • Scale to IT/Telecom networks without affecting existing design
  • Integrate with existing software applications
  • Procure hardware with proprietary technology partners
  • Maintain current service contracts
  • Purchase hardware from multiple vendors for best pricing
  • Use existing telecom and LMR equipment
  • Ensure survivability and the highest levels of security
  • Expand the solution without costly upgrades

Additional VoiceInterop Integration Services include:
  • Comprehensive IT/Telecom design for the entire solution
  • Optimization of all related software and hardware
  • Ongoing Level 1, 2 support services for WAVE software
  • Installation of all LMR interface equipment at designated end points
  • Installation and support of Dispatch Communicator software
  • Installation and support of Desktop Communicator software
  • Installation and support of all related hardware and peripherals
  • Integration of all telecom and radio equipment interfaces
  • Configuration of remote access VPN, IT/ telecom optimization, IP configuration testing and support services

System Integration and Consulting VoiceInterop Certified Engineering Services (VIP)

As a systems integrator, the VIP team considers every aspect of a clients' existing IT network design and communication scheme to design the most economical approach to interoperability. The VIP team will leverage each client's existing communication products and services to design a customized, all-inclusive, end-to-end voice interoperability solution that provides the highest level of business continuity and collaboration.



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